.svg){kind=small}
THE SANA, A PRIVILEGED GATEWAY IN SAGUENAY
The SANA, a team and a warm welcome, for sustainable facilities in the region
Whether you come from abroad, another Canadian province, or even another municipality in Québec, regardless of your age, profession, or status, if you want to settle in the Saguenay-Le Fjord area and need support to establish yourself here sustainably, the SANA (Newcomer Welcome Service) is here for you!
Moving to a new city or a new country brings many changes and can disrupt your usual routines.
Do you have questions about your settlement process but don’t know who to turn to?
Do you need a little helping hand to integrate and build a new network?
The SANA (Newcomer Welcome Service) supports each individual in building a sustainable life project in Saguenay-Le Fjord. Through personalized guidance, deep knowledge of the local environment, and a strong network of committed partners, it facilitates social, professional, and cultural integration while creating solid bridges with the host community.
Our vision
A comprehensive and personalized range of services
Our vision is to offer comprehensive, personalized services that support both individual and collective efforts to ensure welcoming (including preparation), assistance with settlement and integration, and to promote the learning and use of the French language.
Our services aim to foster intercultural connections so that newcomers can quickly become independent and find their place in Saguenay and the Fjord-du-Saguenay area. SANA Saguenay-Le Fjord values supporting newcomers who are ready to take an active role in their integration into their new living environment.
Services for Newcomers
SANA is the preferred gateway for receiving and supporting newcomers, as well as for referrals to various local and governmental organizations.
The SANA Saguenay-Le Fjord team offers you comprehensive and personalized services that support your individual and/or collective steps, both before and throughout your settlement process.
• Support for individuals and families
– Newcomer cycle (self-assessment tool for the integration journey)
– Needs assessment for each person
– Referrals to the appropriate resources
• Access to solutions through information
– Sorting and delivery of relevant information
– Reminders of important dates, events, and useful servicesr
• Guidance and mentorship for your life project
– Thematic training sessions
– Capacity building and empowermen
• Social integration
– Facilitation of intercultural encounters
– Creation of opportunities for exchange and sharing
Discover your new living environment
Have you just moved to Saguenay, or are you preparing for your arrival?
The guide “Saguenay, my living environment” is an essential tool to support you in your first steps.
Accessible and practical, it will help you to:
- learn about the services available in the area
- explore the activities and programs offered
- locate resources, facilities, and infrastructure
- better understand your environment to integrate quickly
Consult the City of Saguenay’s guide now:
Would You Like Support?
Book an appointment now with the SANA Saguenay-Le Fjord team:
Practical Information
- Address:
SANA Saguenay–Le Fjord
10, rue Racine Ouest, Chicoutimi, QC, G7J 1E2
We are located just a 4‑minute walk from the STS – Chicoutimi terminal (Saguenay Transport Society).
- Email: [email protected]
- Phone: (581) 221-3163
- Reception Hours: Tuesday to Friday, from 9:00 a.m. to 4:00 p.m.
By appointment only: Wednesday and Thursday, from 4:00 p.m. to 7:00 p.m.
Feel free to call or write to us for more information.
You can also book an appointment directly for personalized support!
Services for businesses
Are you welcoming newcomers into your company?
We now offer consulting and support services to assist you in your onboarding and integration processes.
A more detailed service offering will soon be available on our website. Stay tuned!
Services for Educational Institutions
For all educational institutions within the Saguenay–Le Fjord area, we provide support tailored to the needs of your staff, your students, and your international and interregional learners, with the goal of fostering welcoming conditions and successful integration for academic success.
A more detailed service offering will soon be available on our website. Stay tuned!
Partners
To provide you with the best support, SANA Saguenay–Le Fjord works closely with the City of Saguenay, Promotion Saguenay, and the MRC du Fjord‑du‑Saguenay, along with various partners such as educational institutions, businesses, and community organizations.
